At the moment, we only ship within Australia, but we're working on expanding to more countries.

We're happy to offer free shipping on all orders, with no minimum spend required. Whether you order one item or several, you'll pay no shipping fees.

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number. You can track your parcel by clicking the tracking button in the email or by entering your tracking number on our Track Your Order page.

Our processing time is 1–2 business days. Once your order has been dispatched, you can expect delivery within 5–10 business days. We’ll do our best to get your parcel to you as quickly as possible, so you can enjoy your new fashion favourites!

You can return your items within 30 days of receiving your order. For a smooth return, we recommend reading our Return Policy, which you’ll find at the bottom of our website. If you’d like to make a return, simply email us and our team will be happy to guide you through the process.

Please contact our customer service team as soon as possible with your order number and photos of the damaged item. We'll make sure to provide a suitable solution as quickly as possible.

You can exchange an item by returning it in accordance with our Return Policy and placing a new order for the product you'd like instead. To get started, simply email us at support@nyfolk.com, and our team will be happy to assist you.

If you'd like to cancel or change your order, please contact us as soon as possible. We can only make changes if your order has not yet been processed.

Enter your discount code in the designated field during checkout. The discount will be automatically applied to your order total.

We accept a range of secure payment methods, including Klarna and major credit and debit cards. You'll see all available payment options during checkout.

Please refer to our Size Guide on the product page to find the best fit for your body shape. If you're unsure which size to choose, feel free to contact us—we're always happy to help.

Yes, we offer gift cards. For more information, please email us at support@nyfolk.com.

You can subscribe to our newsletter by entering your email address at the bottom of the page. You’ll receive updates about new products and exclusive offers.

We take your privacy seriously. Please read our Privacy Policy to understand how and why we collect, use and protect your personal information.